1. Empty the dirt bin. For bagged vacuums please install a fresh bag.  We service over 200 vacuums a week.  Keeping your dirt at home helps us maintain a cleaner work environment for our staff.
2. Bring all the essential components.  We need the entire vacuum to test it thoroughly.
3. Cordless vacuums and robot vacuums we require your charger be brought in with the unit.
4. For extractors please drain water and solution and bring in all tanks.
5. For household vacuums a $20 Estimate Fee is due at drop off and applies towards any repair but is non-refundable if we do not fix it.
6. $40-$50 Estimate Fee is due at drop off for commercial equipment, power tools, and lawn and garden equipment. Fee applies towards any repair but is non-refundable if we do not fix it.

Important: If you are bringing in oversized equipment like snow blowers or commercial extractors you must bring assistance. For safety reasons we will not assist in lifting equipment into or out of your vehicle.

Bringing in your machine incomplete can result in delayed service and return trips to our store.  If you have any questions please feel free to contact us prior to dropping off your vacuum.